Privacy Policy

Effective Date: March 10, 2025

Last Updated: March 10, 2025

This Privacy Policy describes how LENOX AVE. (“LENOX AVE.,” “our,” “we,” and “us”) processes personal information about you. This Privacy Policy applies to information collected both online and offline, including when you access our website (“Site”), contact our customer service team, engage with us on social media, communicate with us, or otherwise interact with us (together with the Site, the “Services”).

If you have any questions, please contact us as provided below. You may download a copy of this Privacy Policy by clicking here. If you have a disability and need to receive this Privacy Policy in a different format, please contact us at lenoxaveclothing@gmail.com.

This Privacy Policy does not apply to personal information that we collect in connection with your work for us as an employee or independent contractor. That information is governed by our Workforce Privacy Policy.

Please read this Privacy Policy carefully to understand our policies and practices. By using the Site and Services or providing your personal information to us, you consent to the use of your information in accordance with this Privacy Policy. If you do not agree with any term in this Privacy Policy, you should not access and use the Site, and please do not otherwise provide us with any personal information.

Categories of Personal Information We Collect

The type of information that we collect depends on your interaction and relationship with us. We collect, and in the preceding 12 months have collected and processed, the below categories and types of personal information with your consent or as otherwise required or permitted by law.

Contact Information. We collect full name, mailing address, shipping address, email address, telephone number, and business contact information.

Identifiers. We collect internet protocol (IP) address, account usernames and passwords, and social media usernames.

Financial Information. We collect credit card information, payment card number, payment card expiration date and CVV code, and billing address.

Commercial Information. We collect records of products or services purchased, obtained, or considered, and purchasing histories.

Internet or Electronic Usage Data. We collect data related to network and website interaction history, IP address, website cookie information, interaction with advertisements, and browsing time.

Geolocation Data. We collect your general region or area from which you access our Site.

Inferences. We use information from the categories of personal information described above in order to create inferences about you, to reflect your preferences, character, behavior, and attitude.

Sources of Personal Information

We collect, and in the preceding 12 months have collected, personal information in the following ways:

Directly from you. We collect contact information, identifiers, financial information, and commercial information that you provide directly to us.

Automatically. When you access our Site, we collect identifiers, geolocation data, and internet or electronic usage data using tools like browser cookies.

Purposes for Collecting Personal Information

We use personal information for the following business and commercial purposes:

Providing Our Products and Services. We use contact information, identifiers, financial information, and commercial information to process payments, fulfill orders, and provide updates.

Transactional Purposes. We use contact information and identifiers to communicate with you, provide customer assistance, and administer contracts with vendors and service providers.

Business Operations. We use collected data to manage records, compliance, auditing, and business planning.

Analytical Purposes. We use collected data to analyze preferences, trends, and statistics.

Marketing and Promotional Purposes. We use collected data for marketing efforts, research, customer relationship management, and personalized marketing communications.

Maintenance and Improvement of Our Site and Systems. We use collected data to improve our Site’s functionality and diagnose technical issues.

Security and Fraud Prevention. We use collected data to protect our business, detect fraud, and enforce our policies and terms.

Legal. We use collected data to comply with legal obligations and defend ourselves in legal proceedings.

How We Disclose Personal Information

We disclose personal information in the following circumstances:

Service Providers. We share personal information with vendors and service providers who support the operation of our business, including cloud hosting, payment processing, order fulfillment, marketing, and customer support.

Affiliates. We may share personal information within our corporate group.

Analytics/Advertising Partners. We share information with third-party analytics or advertising partners, including social media platforms.

Government Entities. We share data with law enforcement and regulatory agencies as required by law.

Corporate Transactions. We may share data if we sell or transfer part of our business.

Cookies and Tracking Technology

We use cookies and tracking technologies, including:

Google Analytics

Meta Pixel

Klaviyo tracking scripts

To manage cookies, visit www.allaboutcookies.org.

We also use session replay technology, which records interactions with our Site for quality control and marketing purposes.

Our Site does not currently respond to “Do Not Track” browser signals.

California Privacy Rights

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

The right to know what personal information we collect and how it is used.

The right to request deletion of your personal information.

The right to opt out of the sale or sharing of your personal data.

The right to non-discrimination for exercising your privacy rights.

To exercise your rights, email lenoxaveclothing@gmail.com with your name, email, phone number, and date of last purchase.

Nevada Privacy Rights

If you are a Nevada resident, you may request that we stop selling your personal information by contacting lenoxaveclothing@gmail.com.

European Economic Area, Switzerland, and the United Kingdom Privacy Rights

For residents of the EEA, Switzerland, and the UK, we comply with GDPR data protection laws. Personal data transfers outside these regions are conducted under legally recognized safeguards.

To exercise your rights or file a complaint, contact lenoxaveclothing@gmail.com.

Security

We implement industry-standard security measures to protect personal data. However, no method of transmission over the internet is 100% secure.

Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect data from children.

Marketing Communications

You can opt out of marketing emails and SMS by following the unsubscribe link or contacting lenoxaveclothing@gmail.com.

Processing in the United States

All data is stored and processed in the United States. If you access our Site from outside the U.S., your data will be transferred and processed under U.S. laws.

Updates to This Policy

We may update this Privacy Policy from time to time. The Last Updated date above reflects the most recent changes.

Contact Us

For any questions regarding this Privacy Policy, contact us at:

lenoxaveclothing@gmail.com